Support
As an integrator of applications and networks, our certified experts have ready access to industry leaders, with whom we have these certifications:
- Microsoft Certified Partner
- Novell PartnerNet Partner
- Juniper Certified Security Partner
- Cisco Solutions Provider
- Barracuda Partner Citrix Silver Member
In addition, we have alliances and/or partnerships with HP, Computer Associates, Dell, IBM, Symantec, APC, Savin and others. We are also a wiring solutions partner with 3M, Mod-Tap, Hubbell, Amp and Ortronics.
CarewareSM Proactive Post-Installation Support
To ensure your technology investment pays off, CORE offers Careware, our proactive support program. Our Careware specialists team with your people in conducting quarterly inspections of your entire installation. In addition, we guarantee an average 4-hour response time by our system engineers to any emergency affecting your network. Along with Careware’s priority access to a professional system engineer comes unlimited telephone support, an orientation program, a disaster recovery review and the option of complete on-site hardware maintenance.
CarewareRemoteSM
With CarewareRemote, CORE proactively alerts you to issues or potential issues that occur on your servers. We remotely monitor the events that you specify approximately every three (3) minutes to insure functionality and minimize server downtime.
If you have a project need or would simply like us to perform an audit of your installation, please contact us or call 1.866.567.CORE (2673).